Terms and
Conditions
Information Collection
Bright Box Media, Inc. is the sole owner of www.BrightBoxMedia.com and the
information collected on www.BrightBoxMedia.com BrightBoxMedia.com collects
information from our users at several different points on our Web site.
Registration Forms
Our mailing lists require users to give contact information (name, address,
email address, phone number). We also use this information to contact the user
about services on our site for which the user has expressed interest. For
instance, we follow up with inquiries or comments made to the site to see how
we can provide our services.
Order
We request information from the user on our order form. A user must provide
contact information such as name, email and financial information such as
credit card number, and expiration date. This information is used for billing
purposes and to fill customer's orders. If we have trouble processing an order,
the information is used to contact the user.
Log Files
Like most standard Web site servers we use log files. This includes internet
protocol (IP) addresses, browser type, internet service provider (ISP),
referring/exit pages, platform type, date/time stamp, and number of clicks to
analyze trends, administer the site, track user's movement in the aggregate,
and gather broad demographic information for aggregate use. IP addresses, etc.
are not linked to personally identifiable information.
Cookies
A cookie is a piece of data stored on the user's computer tied to information
about the user. Usage of a cookie is in no way linked to any personally
identifiable information while on our site. We use both session ID cookies and
persistent cookies. For the session ID cookie, once users close the browser,
the cookie simply terminates. A persistent cookie is a small text file stored
on the user's hard drive for an extended period of time. Persistent cookies can
be removed by following Internet browser help file directions. (Simply click on
the IE help tab, and type in "disabling cookies")
Currently, we use cookies to track shopping cart information. By
setting a cookie on our site, users would not have to log in a password more
than once, thereby saving time while on our site. If users reject the cookie,
they may still use our site. The only drawback to this is that the user will be
limited in some areas of our site. Persistent cookies enable us to track and
target the interests of our users to enhance the experience on our site. See
the "Profile" section. Some of our business partners use cookies on our site
(for example, advertisers). However, we have no access to or control over these
cookies, once we have given permission for them to set cookies for advertising.
Communications from the Site
Service Announcements
On rare occasions it is necessary to send out a strictly service related
announcement. For instance, if our service is temporarily suspended for
maintenance we might send users an email. These communications are not
promotional in nature.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information
such as name and email address. Out of respect for our users privacy we provide
a way to opt-out of these communications. Please see the Choice and Opt-out
sections.
Customer Service
We communicate with users on a regular basis to provide requested services and
in regards to issues relating to their account we reply via email.
Careers
We collect career information from candidates on our website. We store this
information for an appropriate amount of time and only use the information for
our hiring practices.
Sharing
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose
personal information when required by law wherein we have a good-faith belief
that such action is necessary to comply with a current judicial proceeding, a
court order or legal process served on our Web site.
Third Party Intermediaries
We use a credit card processing company to bill users for goods and services.
This company does not retain, share, store or use personally identifiable
information for any secondary purposes.
Choice/Opt-out
Users who no longer wish to receive our newsletter and promotional
communications may opt-out of receiving these communications by replying to
unsubscribe in the subject line in the email or email us at
opt-out@BrightBoxMedia.com Or the user may contact us at
privacy@BrightBoxMedia.com or 3780
Hancock St., Ste G, San Diego, CA 92110 to opt-out.
Links
This Web site contains links to other sites. Please be aware that we, Bright
Box Media, Inc., are not responsible for the privacy practices of such other
sites. We encourage our users to be aware when they leave our site and to read
the privacy statements of each and every Web site that collects personally
identifiable information. This privacy statement applies solely to information
collected by this Web site.
Surveys & Contests
From time-to-time our site requests information from users via surveys or
contests. Participation in these surveys or contests is completely voluntary
and the user therefore has a choice whether or not to disclose this
information. The requested information typically includes contact information
such as name, phone number, email and mailing addresses, and demographic
information such as zip code. Contact information will be used to notify the
winners and award prizes. Survey information will be used for purposes of
monitoring or improving the use and satisfaction of this site. Users'
personally identifiable information is not shared with third parties unless we
give prior notice and choice. Though we may use an intermediary to conduct
these surveys or contests, they may not use users' personally identifiable
information for any secondary purposes.
Tell-A-Friend
If a user elects to use our referral service for informing a friend about our
site, we ask them for the friend's name and email address. Bright Box Media
will automatically send the friend a one-time email inviting them to visit the
site. Bright Box Media stores this information for the sole purpose of sending
this one-time email and tracking the success of our referral program. The
friend may contact Bright Box Media at remove@BrightBoxMedia.com to request the
removal of this information from our database.
Security
This Web site takes every precaution to protect our users' information. When
users submit sensitive information via the Web site, their information is
protected online.
When our registration/order form asks users to enter sensitive
information such as credit card number and/or social security number, that
information is encrypted and is protected with the best encryption software in
the industry - SSL. While on a secure page, such as our order form, the lock
icon on the bottom of Web browsers such as Netscape Navigator and Microsoft
Internet Explorer becomes locked, as opposed to un-locked, or open, when users
are just 'surfing'. To learn more about SSL, follow this link
SSL.
If users have any questions about the security at our Web site, users
can send an email to
privacy@BrightBoxMedia.com
IP Address Verification
We use West Host to verify a user's identity when purchasing or contracting for
services.
Correcting/Updating/Deleting/Deactivating Personal Information
If a user's personally identifiable information such as zip code, phone, email
or postal address changes, or if a user no longer desires our service, we
provide a way to correct, update or delete users' personally identifiable
information. This can be done by emailing us at
customerservice@BrightBoxMedia.com.
Notification of Changes
If we decide to change our privacy policy, we will post those changes to this
privacy statement, and other places we deem appropriate so our users are always
aware of what information we collect, how we use it, and under what
circumstances, if any, we disclose it. If, however, we are going to use users'
personally identifiable information in a manner different from that stated at
the time of collection we will notify users via email and/or by posting a
notice on our Web site for 30 days.
Contact Information
If users have any questions or suggestions regarding our privacy policy, please
contact us at:
Bright Box Media Inc.
ATN:Consumer Affairs3780 Hancock St., Suite G
San Diego, CA 92110
(619)
325-0674
info@brightboxmedia.com
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